Managed Hosted Desktop
Enterprise Class, IT Outsourcing
As a SaaS (Software as a Service) provider, Wavenet has taken this emerging model to the next level (Infrastructure as a Service). By shifting your IT strategy to our model - We deliver your desktop, applications & data via a Citrix Full Desktop which is securely accessible from any PC anywhere in the world. Our infrastructure is centralised in multiple Tier 1 Data centres. Wavenet has been offering businesses Managed Hosted Desktop for over 6 years. Hosted Desktop is an on-demand, scalable, application deployment model with benefits that reach far beyond what your business is capable of implementing and managing locally.
Our environment is constantly monitored, maintained and refreshed providing you with a consistent stream of accessible new technologies which would normally take a local server lifecycle to implement.
The cost structure for our environment gives you the means for a simplified, fixed IT budget designed to minimise capital outlay and provide direct per user, per month pricing. This model makes it possible for organisations to scale, acquire and grow with a clear & easy understanding of the IT costs associated.
- Scalability - As you grow, you simply add additional users to the solution. This is simple and seamless requiring no onsite presence. You simply purchase the users computer, they login with access to everything your have specified
- Disaster Recovery - Hosted Desktop manages all backup, disaster recovery infrastructure and planning for you. Our systems and processes are documented, tested & managed, meeting the strictest of Financial - DR Accreditations.
- Helpdesk & Support - We operate a 24/7 Helpdesk support system which is included in your monthly cost. We have complete remote access to your Desktop Session and can easily navigate with you live through your issue. Included in our support is the maintenance of applications versions and upgrades... ie. When myob releases an update we load it on for you once without the need to come out onsite.
- Mobile Devices - Hosted Desktop uses Microsoft Exchange Server 2007 - Connected with our Blackberry Enterprise Server. This means that our solution will support your Blackberry or Windows Mobile Device from the word go!
Simplified Fixed IT Solution
The cost structure for our environment allows your business to benefit from a simplified, fixed cost IT budget. It is designed to minimise capital outlay and provide direct per user, per month pricing. This model makes it possible for organisations to scale, acquire and grow with a clear & easy understanding of the IT costs associated.
– David Kennedy FINSIAWavenet’s proposed Hosted Desktop strategy was a phenomenal 60% saving on the cost of managing our IT internally. Their flexibility, understanding of what we wanted to achieve and competitive pricing made their solution compelling.
